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How to take orders from shops so that nothing gets lost

19.10.2026

For distributors: why orders get lost in phone calls and WhatsApp, and how to move to managing them in one place.

Where orders get lost

At many distributors orders arrive in different ways: by phone, on WhatsApp, in the notebook of an agent who visited the shop. The same shop writes one way today and another tomorrow.

  • A message gets buried under other chats.
  • A quantity said out loud is remembered differently later.
  • When copying by hand in the evening, one line is missed.
  • The driver does not know what to load or how much money to collect.

What a good system has

  • The shop picks products from a catalog, so quantity and price are not wrong.
  • Orders are in one list with a status: received, picked, on the way, delivered.
  • The driver sees their route and what to bring to each shop.
  • The shop sees where its order is, so it does not call you.

How to start

You do not have to move everything at once. Start with two or three regular shops, upload your catalog, and take only those shops' orders in the system for a week. The rest will follow easily.

That is what Strelf is for: a shop orders from every supplier with one cart, and a company manages orders and delivery in one place. It is free for shops.

Try Strelf

For companies · For shops

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